Shipping and Deadlines

Delivery time will be between 10 to 25 business days.

If there are customs delays and the order is held in Portugal, this period until release does not count as delivery time.

We take care to choose suppliers that, in addition to price and quality, also speed up shipping times.

After the stipulated period, we recommend that you contact the Post Office to clarify the reason for the delay.

If the post office does not have your order, please contact us immediately so we can check with our suppliers.

If we confirm that there is a problem with the logistics of your order, we will refund your purchase in FULL immediately after these verification steps.

The tracking code for your purchase will be sent by email between 5 to 10 business days after confirmation of your order.